Privacy Policy

Q: Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

Q: Updating Personal Information

If you are a registered member at Dante's Mopar Parts, you can change your personal information at any time by updating your information at check-out.

Q: Special Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

Q: Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Q: Notification of Policy Changes

Dante's Mopar Parts reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

Q: Links

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

Q: Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

dantesparts.com does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

Q: Contacting Us

We welcome your comments and questions about privacy. Please send email to sales@dantesparts.com.

We are confident that your visit to Dante's Mopar Parts is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service toll free at 609-332-4194.

Q: Communications to Serve You

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Dante’s Mopar Parts offers its customers.

Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Dante’s Mopar Parts takes great pride in having you as a customer and we will ensure your privacy as a customer. Dante’s Mopar Parts does not sell or exchange names or any other information about our customers with third parties.

Q: Communications

If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by Dante’s Mopar Parts to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

Q: Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

Q: Brochure Mailing List

If you have requested a Dante’s Mopar Parts brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Dante’s Mopar Parts please contact us via email at me@company.com. Include your name and mailing address and email address. You will be removed from any future mailings.

Q: Security

Dante's Mopar Parts seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.


Shipping & Returns

Q: What shipping options are available?

Online orders will be shipped through USPS or Fed Ex, based on the customers choice at checkout. We can ship to P.O. Boxes and APO/FPO addresses. Please contact us if you are interested in an expedited shipping on your order as we do offer Overnite, 2 Day and 3 Day Express options. PLEASE NOTE: Under normal circumstances Express shipments are guaranteed by the carrier but there may be delays caused by adverse weather, unforseen circumstances or natural disasters. Dante’s Mopar Parts is not responsible for delivery delays.

Q: What could cause a shipping delay?

Shipping delay can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company can not deliver the package we will contact you via phone or email. During the holiday season shipping delivery may vary.

Q: Is there a cost on returns?

If an item needs to be returned the shipping fees are the customer's responsibility. Amount of refund will be based on the purchase price of your product. Custom or special order items are not returnable and some items may incur a 20% restocking charge

Q: Free Shipping Offers

Free Shipping promotional offers apply to ground shipments within the contiguous 48 states and does not include Hawaii, Alaska, Puerto Rico, the U.S. Virgin Islands. Oversize and Truck freight orders are not eligible for this offer. Dante's Mopar Parts reserves the right to ship via the carrier of its choosing and to combine parts in the least amount of boxes. This offer supersedes any and all other promotions and cannot be combined with any other offer.

Q: Do you ship to Alaska and Hawaii?

Yes, we do ship to Alaska and Hawaii.

Q: Do you ship outside of the USA?

Yes, we ship worldwide via USPS or Fed Ex. Customs duties and import fees to your country will vary and are the sole responsibility of the customer. Check with your local customs office for more information. Freight fees will vary depending on what parts are ordered and the size of the box(es). Please e-mail a list items you intend to order so we may calculate the best, most efficient, and least expensive method to ship your order.

FAQ

Q: Which payment methods are accepted?

We accept American Express, Visa, Master Card, Discover Card, Check and Paypal. Payment in US funds only. If you sending payment via personal check (7-10 working days to clear) or money order please make payment payable to Dante’s Mopar Parts. Payment in US funds only.

Q: What is your pricing policy?

Prices are subject to change without notice. We strive to keep the pricing on the website up to date but on occasion manufacturer price increases happen with little or no notice. If the price is different than listed on the website we will notify you when the order is placed.

Q: What if I need to make a return?

Unused merchandise in its original packaging is returnable for 30 days from the shipping date for a full refund (less shipping) with NO restocking charge unless it is a non-stocking item and then may be subject to a 20% re-stocking charge. All custom or special orders and electrical parts are non returnable for any reason. Merchandise purchased over 30 days but not longer than 90 days may returned with prior approval and can be subjected to a 20% restocking charge. All returns must have a copy of your original sales invoice attached and a return authorization must be obtained before sending the item back.

Q: What happens if there is damage to a product?

Damages that occur during shipping are the responsibility of the carrier. All merchandise should be inspected on arrival for damage and reported to us within 7 (seven) days so a damage claim may be filed. Should the package appear damaged upon arrival, REFUSE the package and it will be returned to us. We will file a claim and send a replacement out right away. Please do not throw anything away, such as the box or packaging material as this could negate a claim being filed. All sheetmetal shipped via truck freight MUST be inspected while the driver is present and any damage must be noted on the bill of lading. Failure to do this will result in the claim not being honored.

Q: What exactly happens after ordering?

Once you place your order we will begin processing the order for shipping. Most orders will ship within 24 hours, if an item is on back order or out of stock we will contact you immediately. Availability of all items in this catalog are subject to change without notice. Dante's Mopar Parts reserves the right to discontinue products without notice.

Q: How will I know if a product is on back order?

We strive to maintain a full inventory at all times but some items may be on back order at the time the order is placed. You will be notified at the time the order is placed if an item is on back order and what the expected delivery time will be.

Q: How long will delivery take?

Most orders placed by 11 AM will be shipped the same day. Need your part sooner? No problem, we offer expedited shipping options such as Overnite and 2nd Day Air for an additional cost. Parts are shipped via Fed Ex or USPS and we ship every day. Large items are shipped via truck freight and cost varies depending on location. If possible ship to a business as it is less costly that way. International orders are shipped via USPS when possible to save you money; customs duties and import fees to your country will vary and are the sole responsibility of the customer. We DO NOT operate a retail store and for that reason please call ahead to schedule an appointment to pick up parts.

Q: Do you sell to Wholesale Accounts?

If you are an automotive related restoration/trim/repair shop and wish to inquire about obtaining a wholesale account, please contact us at 609-332-4194. We offer competitive wholesale pricing on all items and provide you with a one stop shopping service.