- Which payment methods are accepted?
- When do I pay for my order?
- What is your pricing policy?
- What if I need to make a return?
- What happens if there is damage to a product?
- What exactly happens after ordering?
- How will I know if a product is on back order?
- How long will delivery take?
- Do you sell to Wholesale Accounts?
Q: Which payment methods are accepted?
We accept American Express, Visa, Master Card, Discover Card, Check and Paypal. Payment in US funds only. We can also send you a Paypal invoice if you prefer that service. Please make sure you include your name, address and phone number with all correspondences. If you sending payment via personal check (7-10 working days to clear) or money order please make payment payable to Dante’s Mopar Parts. Payment in US funds only. Orders may be picked up by appointment only.
Q: When do I pay for my order?
Place your order online, you only pay for your order after you approve of the shipping fees. Dante will call you with the most cost effective way to ship your order. At that time, you can provide your preferred type of payment.
Q: What is your pricing policy?
Prices are subject to change without notice. We strive to keep the pricing on the website up to date but on occasion manufacturer price increases happen with little or no notice. If the price is different than listed on the website we will notify you when the order is placed.
Q: What if I need to make a return?
Unused merchandise in its original packaging is returnable for 30 days from the shipping date for a full refund (less shipping) with NO restocking charge unless it is a non-stocking item and then may be subject to a 20% re-stocking charge. All custom or special orders and electrical parts are non returnable for any reason. Merchandise purchased over 30 days but not longer than 90 days may returned with prior approval and can be subjected to a 20% restocking charge. All returns must have a copy of your original sales invoice attached and a return authorization must be obtained before sending the item back.
Q: What happens if there is damage to a product?
Damages that occur during shipping are the responsibility of the carrier. All merchandise should be inspected on arrival for damage and reported to us within 7 (seven) days so a damage claim may be filed. Should the package appear damaged upon arrival, REFUSE the package and it will be returned to us. We will file a claim and send a replacement out right away. Please do not throw anything away, such as the box or packaging material as this could negate a claim being filed. All sheetmetal shipped via truck freight MUST be inspected while the driver is present and any damage must be noted on the bill of lading. Failure to do this will result in the claim not being honored.
Q: What exactly happens after ordering?
Once you place your order we will review your order and provide the best shipping price for your order. You will then receive a call with shipping fees and total due. At that time, you can provide your preferred type of payment.
Q: How will I know if a product is on back order?
We strive to maintain a full inventory at all times but some items may be on back order at the time the order is placed. You will be notified at the time the order is placed if an item is on back order and what the expected delivery time will be.
Q: How long will delivery take?
Most orders placed by 11 AM will be shipped the same day. Need your part sooner? No problem, we offer expedited shipping options such as Overnite and 2nd Day Air for an additional cost. Parts are shipped via Fed Ex or USPS and we ship every day. Large items are shipped via truck freight and cost varies depending on location. If possible ship to a business as it is less costly that way. International orders are shipped via USPS when possible to save you money; customs duties and import fees to your country will vary and are the sole responsibility of the customer. We DO NOT operate a retail store and for that reason please call ahead to schedule an appointment to pick up parts.
Q: Do you sell to Wholesale Accounts?
If you are an automotive related restoration/trim/repair shop and wish to inquire about obtaining a wholesale account, please contact us at 609-332-4194. We offer competitive wholesale pricing on all items and provide you with a one stop shopping service.